Bookings are not confirmed until the required security deposit of one night’s accommodation has been paid and deposited. (Please note that if the booking is for one night only – full payment is required).
Security deposits on bookings cancelled 7 days or more prior to the arrival date will be refunded, less a $50 cancellation fee.
When bookings are cancelled less than 7 days prior to arrival, the 1st night’s tariff will not be returned.
No refund will be given after arrival/check-in (i.e. No refund for early departures).
Persons under 18 years of age must be accompanied by a parent or guardian.
Security deposits and pre-paid tariffs can be paid over the phone with a Visa or MasterCard.
Cheques are not accepted on arrival.
We do not permit excessive noise or music after 10.30pm.
Check out time is strictly 10am.
Long weekends - 3 night minimum
Melbourne Cup Weekend – 4 night minimum
Christmas/New Year & Easter Bookings
A deposit equal to the first night’s accommodation is payable at the time of booking.
All fees must be paid in full for the Christmas/New Year period no later than 1st December and Easter by the 1st March.
If a reservation is changed or cancelled after 1st December for Christmas/New Year and 1st March for Easter Bookings it may result in the entire tariff being forfeited. The tariff will only be refunded if the cabin or site is fully re-let for the period of your stay (Less a $50.00 admin fee).
Christmas/New Year and Easter – 4 night minimum.
Allocation of any particular site is not guaranteed.