Terms & conditions

Effective Date: January 2022

Bookings are not confirmed until the required security deposit of one night’s accommodation has been paid. (Please note that if the booking is for one night only, full payment is required).
If you cancel your booking 7 days or more before your arrival date, we’ll refund your security deposit, minus a $50 cancellation fee.
When bookings are cancelled less than 7 days prior to arrival, the 1st night’s tariff will not be refunded.
No refund will be given after arrival/check in (i.e. No refund for early departures).
Guests under 18 years of age must be accompanied by a parent or guardian.
Cheques are not accepted as payment.
Security deposits and pre-paid tariffs can be paid over the phone with a Visa or MasterCard.
We will charge 1% on all card transactions.
We do not permit excessive noise or music after 10.30 pm.
Check out time is strictly 10 am.
Long weekends – 3 nights stay minimum.
Melbourne Cup Weekend – 4 nights stay minimum.
No check ins before 12 noon for powered and unpowered sites.
No checks ins before 3 pm for cabins.

A deposit equal to the first night’s accommodation is payable at the time of booking.
All fees must be paid in full for the Christmas/New Year period by 1 December and Easter by 1 March.
If a reservation is changed or cancelled after 1 December for Christmas/New Year and 1 March for Easter Bookings, the entire tariff may be forfeited. The tariff will only be refunded if the cabin or site is fully relet for the period of your stay (less a $50.00 admin fee).
Christmas/New Year and Easter – 4 nights stay minimum.
Allocation of any particular site is not guaranteed.